Select the questions to view the answers How do I copy a document or photo using my product's control panel? How do I set up my product for the fastest printing? How do I restore the colors in faded photos?
Printing is slow or the printer stops printing when I try to print from Windows or my Mac. Printing or scanning is slow over my wireless connection. How do I print a borderless photo from Windows or my Mac? How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I print labels in Microsoft Office? I can print with a wireless connection on my home network but not on a VPN virtual private network.
It takes a long time to copy a document. Error Messages or Lights. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless connection in Windows. I see the message Printer is Offline when I try to print with a wireless connection on my Mac. I see the message Unable to connect to network scanner.
Check the scanner, network, and connection settings. Select the questions to view the answers Which ink cartridges should I use with this product? How do I print with black ink from Windows or my Mac when a color cartridge is expended? Can my product still print if an ink cartridge is expended or not installed?
I replaced an ink cartridge and my product shows that the same ink is expended. The color ink cartridge is expended even though I print in black only.
Why does this happen? What functions are available on my product when an ink cartridge is expended or not installed? What is my product doing after I install a new ink cartridge?
How do I know when an ink cartridge needs to be replaced? Why is Epson shipping initial ink cartridges with my product? I updated my printer's firmware, and now my product shows that the ink is not recognized.
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing? Which memory cards are compatible with my product? How do I transfer photos from a memory card to my computer? What is the largest supported memory card for my product? Paper or Media. Select the questions to view the answers How do I know which paper or media type to select in my product's driver?
How should I load envelopes? I'm having paper feed problems. Does the type of paper I use really make a difference? How do I create a custom paper size for my product in Windows? Which type of paper can I print on? Select the questions to view the answers How do I set the default print settings in Windows or on my Mac? Print Quality or Appearance.
Select the questions to view the answers My printout is blurry or smeared. My printout has incorrect colors.
My printout looks inverted, as if viewed in a mirror. My printout is grainy when I print from any application. My printout has incorrect margins. My printout has a slight slant. My printout contains garbled characters when I print from Windows or my Mac.
How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers How do I scan using my product's control panel? My scanning software doesn't work properly in Windows or on my Mac. I can't start Epson Scan 2 in Windows or on my Mac.
I am unable to scan multiple images at once. The quality of an image I scanned with Epson Scan 2 is poor. How do I scan a document so I can edit the text in a word processing program? How do I decide which resolution to select when I scan from Epson Scan 2? How do I enlarge an image I scanned with Epson Scan 2?
Software or Setup. How do I set up my product with a WPS-enabled router or access point? How do I enable double-sided printing for my product in Windows?
The option for 2-Sided Printing Windows only is gray or not available. How do I install the software for my product if I don't have the CD? Can I select a print resolution by indicating a specific DPI dots per inch setting? Who do I contact for support on the software that came with my product? How can I get a replacement CD for my product? Where can I find the IP address of my router?
How do I install the software for my product if I don't have the CD? To download and install the drivers and utilities, do the following: Make sure the product is not connected to your computer. You will be prompted to connect it during the installation process, if necessary.
Go to the Downloads tab on your product's support page and download the Drivers and Utilities Combo Package for your operating system. Open the file you downloaded and follow the on-screen instructions to install the software. Note: Mac drivers are available via download only. Thank you for the feedback! Please tell us why this was not helpful. Stay Connected with Epson Submit Thank you for signing up! Keep an eye out for our great offers and updates.
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